Job Description
Being a Country Bank team member has a lot of perks! Our competitive total compensation package and comprehensive benefit package include:
Country Bank is a growing mutual community bank with locations in Hampden, Hampshire and Worcester counties. We’ve focused on Making a Difference in the lives of our customers, our communities, and for our team members every day since we were founded in 1850. It is our people that drive our success and create our culture, an inclusive and engaging work environment. We’re excited to meet you to talk about our career opportunities and how you can make a difference as a part of our growing Retail Banking team!
About the Job:
We're excited to announce an opportunity for the position of Retail Banking Officer of our Belchertown Banking Center ! Under the direction of the Vice President, Regional Manager, this position is responsible for banking center sales, customer growth and the retention of all existing relationships in an assigned market region. Leads the banking center team in contributing to the Bank’s overall goals through active participation in sales management, calling programs, community relations and the delivery of exceptional customer service. Oversees all aspects of operations in the banking center, as well as collaborating with Regional Managers to strategize and develop sales plans for designated market locations. Provides strong leadership to develop staff to reach the maximum of their potential.
The hiring range for this position is $70,000 to $95,000.
This position is Full Time, 38 hours weekly.
Essential Duties and Responsibilities (Other Duties May be Assigned):
Knowledge and Skills
It is required that the employee in this position can manage and lead a team, as well as work both independently to build and deepen customer relationships with internal and external customers. This employee should be able to interpret ideas and facts, while also analyzing and interpreting federal and state laws and/or regulations. This employee should have strong customer service and sales skills, as well as strong written communication skills and the ability to make effective presentations in a group setting.
This position requires intermediate knowledge of the Microsoft Office Suite, including Excel, Outlook, PowerPoint and Word. Strong knowledge of the Finastra core platform and operational processes, procedures and industry best practices is preferred.
Education and Work Experience
A Bachelor’s Degree or equivalent work experience is preferred. A minimum of five years’ experience in a banking environment is required. At least two years of coaching and supervising others, and proven experience of managing banking center teams is preferred.
The ability to acquire and maintain a Notary Public license is required. Must maintain active registration with the Nationwide Mortgage Licensing System.
May be required to become a Signature Guarantee/Medallion Stamp certified.
Working Conditions/Physical Requirements
This position is in a general Retail Banking Center environment and may require prolonged periods of standing and looking at a computer screen. Minimal physical effort is required but could include: repetitive motion of wrists and fingers; reaching over the counter; talking and hearing; and the ability to lift and/or move up to 50 lbs.
Country Bank is an Equal Opportunity Employer. Diverse applicants encouraged to apply.
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