Responsibilities and Duties Include:

• Assists with the Sciences for Health Programs labs, which includes Microbiology, Anatomy & Physiology, and Chemistry

• Prepares and deconstructs labs, maintaining a clean and safe environment.

• Ensures and adheres to cleanliness and safety following established regulations and guidelines.

• Greets and assists students and staff participating in labs which includes answering and directing phone calls and assisting in-person visitors.

• Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.

• Strictly honors the privacy, security, and confidentiality of student records and other sensitive information according to appropriate state, federal, and college regulations, policies, and procedures.

• Provide service excellence through courteous, informed, accessible and professional engagement

• Perform other duties as assigned

Reports to: Academic Lab Manager, Sciences for Health Programs

Required : The Educational Aide must be a currently enrolled Santa Fe College student, in good academic and behavioral standing, taking six (6) or more credit hours. Must have successfully completed of one of the following courses: Microbiology, Anatomy & Physiology, or Chemistry.

Additional Requirements : A criminal background check will be conducted.

Preferred : Students with additional laboratory or health sciences coursework.

• Ability to work successfully in a multi-cultural environment.

• Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.

• Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.

• Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.

• Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.

• Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.

• Problem Solving – proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.

• Detail Oriented - Proven accuracy and attention to detail.

• Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.