Call Center Customer Service Rep - Charleston, SC Job at Go Store It, Charleston, SC

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  • Go Store It
  • Charleston, SC

Job Description

Job Description

Job Description

Join Our Team as a Call Center Customer Service Representative at Go Store It!

At Go Store It , we believe that work should be rewarding, empowering, and people-first . We're not just offering a job—we’re inviting you to be part of a culture that celebrates your voice, values your dedication, and supports your personal and professional growth.

What You’ll Get:

  • $20.00/hour and up DOE
  • Comprehensive benefits package : Medical, Dental, Vision, and 401(k) with company match
  • Generous paid time off : Holidays, PTO, and parental leave
  • Real opportunities to grow within a booming national self-storage company
  • A supportive, respectful, and fun workplace culture
  • Stable schedule that prioritizes work-life balance

Job Details:

  • Location : Onsite in North Charleston, SC
  • Schedule : 9:00 AM – 8:00 PM, open availability from Monday through Sunday , 8 hour shift

Your Impact:

  • Be the friendly and helpful voice for customers exploring storage solutions
  • Deliver exceptional service via phone, email, live chat, and video support
  • Handle account updates, billing questions, online rentals , and payment processing
  • Promote insurance, products, and special offers
  • Submit and follow up on maintenance requests
  • Thrive in a collaborative team environment that values heart and hustle

What You’ll Bring:

  • 2+ years of customer service or call center experience
  • Calm, friendly, and confident phone demeanor
  • Strong multitasking and tech skills
  • Bonus points for sales/upselling experience
  • Bilingual (Spanish) is a bonus!
  • Familiarity with tools like MS Outlook and Sitelink
  • A positive, motivated, team-first attitude

Job Tags

Shift work, Sunday,

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